Our Social Media pages (Facebook, Twitter and Instagram) and Community Support site are places for you to get access to help and support information, learn about our latest initiatives, hear about our new phones and offers, share your experience with Virgin Mobile and even have a bit of fun.
We don't really love rules, but sometimes they can come in handy.
This is a community page. Please treat people the way you'd like to be treated. Be respectful of other people's opinions and feelings.
DON’T BE SHY
We like constructive criticism. We love compliments.
We can't guarantee the accuracy of everyone's posting so don't take advice you aren't comfortable with. You are responsible for deciding what to do with information posted here.
DO NOT SPAM
This community is not intended for the promotion of third-party services, products, websites or organisations. Do not post content that would constitute advertising, junk mail, spam, chain letters or any other form of unauthorised solicitation.
Trolls belong under bridges, not on our Social Media pages and Community Support site.
KEEP IT CLEAN
Virgin Mobile reserves the right to remove any content deemed inappropriate by our administrators. Below is a list of some of the things we consider inappropriate:
Content that is obscene or uses obscene, profane or sexually explicit language
Content that is violent, racist, incendiary, abusive, threatening, or slanderous against anyone or any group
Content that violates any local, state or federal laws
Content intended to exploit, solicit or harm minors
Content containing your own or anyone else's personal information, including-but not limited to-passwords, credit card numbers, contact information or other personally identifying information
Content that includes Trojan horses, worms, spyware, files, executables or external links to sites that force the download of any virus, program, spyware or other content or code that could interfere with the functionality of the site or damage or destroy the data or functionality of any computer hardware or software
If we observe any users breaching any of the above rules, we reserve the right to warn users where repeated warnings may result in a ban, or in more serious cases, an instant ban. Virgin Mobile reserves the right to revoke the rank and privileges of those within the SU program if deemed necessary.