This is your one-stop-shop for keeping your digital life up-to-date and helping you get the most out of your Virgin Mobile products and services.
We’re here to help you. We also hope you’ll share your feedback, tips and tricks with us, and each other. You don’t need to have a problem to get involved, you can just drop by, hang out and have a chat.
To quote the man, Richard Branson: “Rather than providing rules or scripts, you should treat the customer as they themselves would like to be treated -- which is surely the highest standard.”
With content available 24/7 on your mobile, Facebook or virginmobile.com.au, we’re here at the ready. We will endeavour to contact, troubleshoot, or provide advice as quick as possible – whether it's to getting you re-connected, upgraded, logged in, advised, or whatever else you may need.
If you know the answer to a question, please feel free to join in and offer your advice to other community members. Your voice is important to us, and others!
We want you to enjoy your time here, and each other. To make sure you're getting the most out of the community , please check out our House Rules.