Welcome to our online Help & Support Community. This is your one-stop-shop for questions, discussion and support for your Virgin Mobile products.
What exactly is a Help & Support Community?
The World Wide Web is a busy place and with so much information readily available at your fingertips, we don't want you microwaving your mobile after dropping it in the loo because you've been given the wrong advice, so we created a Help & Support Community, so you can get the right advice!
We've got like-minded users who will quickly help troubleshoot or provide advice – whether it's to getting you reconnected, upgraded, logged in, informed, or whatever else you need!
How do I get involved?
Easy! Just register to search for info and ask a suggestion or share feedback, tips and tricks with us and other users.
You don’t need to have a problem to get involved; you can just hang out and have a chat. We also love a bit of banter!
If you know the answer to a question, don't be shy! Join in and offer advice to other community members; your voice is important!
Sign me up!
To register, all you need is a user name, password and a valid email address.
We know rules are boring, but to make sure everyone has a great experience in our Help & Support Community we have a few House Rules.