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Participant
Posts: 1
Registered: ‎23-08-2013

HTC One camera won't focus

Hi, in the last day I have found the camera on my HTC One will not focus on any object further than about 15cm away at all. I would appreciate any help from anyone that might have encountered this before. 

Thanks.

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Community Manager
Community Manager
Posts: 3,395
Registered: ‎19-11-2012

Re: HTC One camera won't focus

That's pretty weird iTim!

 

Have you tried tapping on the screen to get the camera to focus?

 

Are there any camera settings in the phone you've changed recently?

 

Zoe

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Rising Star
Posts: 3
Registered: ‎30-08-2013

Re: HTC One camera won't focus

Hey iTim,

 

This seems to be happening with quite a few HTC one phones. 

One of the resolutions: http://support.t-mobile.com/docs/DOC-6314

 

Let us know, if that works

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