30-11-2012 12:10 AM
Solved! Go to Solution.
01-12-2012 10:46 AM
If you’re using the number associated with the service it won’t accept it as a log in if you’re no longer connected. But you will be able to use your account number & PIN. The account number will be 10 digits and you’ll find it on the right hand side of the email notification you’d receive.
If you’re still having trouble logging in just send us your info & we’ll be able to help you out.
01-12-2012 01:45 PM
01-01-2013 02:54 AM
I'm having the same problem my number is 0421764876. I used to be able to login with that number but now i can't. I don't have a record of my account number since I ordered my phone online and I didn't think to record it down.
02-01-2013 11:05 AM
Not to worry, if you send us your info via our form we'll be able to find out the account number for you then give you a call to let you know.