05-10-2013 12:32 PM
I got my Iphone 5s yesterday and it didnt come with a sim card. I looked in the box, open the sim tray, looked all around my living and cant find it. What is the process that i need to take in order to get one???
08-10-2013 01:32 PM
Sorry to hear that there wasn't a SIM included with your fancy new iPhone!
We'd be happy to help you out with this & post you one out, or you can head to your local Virgin Mobile Store & they can organise a SIM for you.
If you'd prefer us to post you one, send your account info through here,
05-01-2015 06:54 PM
If you're still waiting for your SIM shoot us a private message via our Virgin Mobile Aus Facebook page (include your address) and we'll pop one in the post for you.