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Participant
Posts: 1
Registered: ‎05-10-2013

Iphone 5s sim card activation

I got my Iphone 5s yesterday and it didnt come with a sim card. I looked in the box, open the sim tray, looked all around my living and cant find it. What is the process that i need to take in order to get one???

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Community Manager
Community Manager
Posts: 3,271
Registered: ‎19-11-2012

Re: Iphone 5s sim card activation

Hey there,

Sorry to hear that there wasn't a SIM included with your fancy new iPhone!

We'd be happy to help you out with this & post you one out, or you can head to your local Virgin Mobile Store & they can organise a SIM for you.

If you'd prefer us to post you one, send your account info through here,

Zoe

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Prodigy
Posts: 2
Registered: ‎27-12-2014

Re: Iphone 5s sim card activation

Exact same thing happened to me... Mines been in the mail for 4+ days now.

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Moderator
Posts: 2,128
Registered: ‎06-12-2012

Re: Iphone 5s sim card activation

Hey Galaxylidja, 

If you're still waiting for your SIM shoot us a private message via our Virgin Mobile Aus Facebook page (include your address) and we'll pop one in the post for you. 

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