12-09-2013 10:20 AM
I keep getting sim card removed errors on a new galaxy s4 even after ordering a replacement and putting that in
Anyone else having that problem or do i have a faulty phone? Although i think it started happening after last update.
12-09-2013 01:43 PM
Hmmm, that doesn't sound good Mark.
Are you able to pop your SIM into a different phone to see if the issue persists?
If you find that it's fine in another phone then chances are there's a manufacturing issue with your phone.
Not to worry though as the phone comes with a 24mth manufacturers warranty and as long as there's no physical damage done to the phone you shouldn't have any probs getting it fixed.
If you signed up in store just pop back there and they'll help you out. Otherwise if it was done over the phone/online you can send us your info via our form and we'll be in touch to get you sorted.