I have just checked my account, recently I set up a new plan with a new phone I am now on the PostPaid Phone Plan $40 which according to the contract, has 'unlimited standard national calls & texts'
Maybe I am reading my account wrong but under Value, why does it say
INCLUDED V ALUE
The calls & texts value that comes with your plan
$0.35 of $50.00 used.
To me this says i only have $50 credit for calls and texts a month - this was my old plan.
Hi @VickiD, that $50 you're referring to is most likely your international call value
The $0.35 that's been deducted is possibly for an international text - are you using an iPhone by any chance? Often setting up Facetime or iMessage will use an international text in the set up process.