Firstly my phone wasn't delivered on the day it was supposed to be, then when it arrivged we tried to activate it etc and it didn't do so.
I tried to do the sim card swap again this morning and when I first put the new simcard 13 numbers in I got a notice with a man working saying they would get back as soon as possible. I then tried to put the number in and now it tells me that they sat 'the simcard number is not found, please check the number found on your simcard and try again'.
This would be well and good, but I have my husband in hospital and want to ring him and get the 'no service message' everytime I try.
Can someone help me - I have scanned and enlarged the number (as I have bad eyes now) and cannot do anymore and as I am going to be paying for it I would like a phone that works, or if I went to a store near me, would they do it for me?