I have recently signed up to a $40/month plan with a hand set. The plan is suposed to include a clause which dosen't use data when using Spotify however it is still using my data. Is there some way to sort this out? Currently for this period I have been charged 150Mb and it goes up every time I use Spotify.
Any help would be appriciated.
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Have you had a closer look at this page? Make sure you read the FAQs carefully and see if any of them applies to you.
I'm having this same issue on a $55/month plan; I've read the fine print and it doesn't seem like I should be excluded. But when I tried streaming yesterday for the first time for just an hour I went from ~5.6GB of data available to 2.6GB. Apart from that I did nothing on the phone that I haven't done before, so I assume that would be it.