We are only able to unlock an Apple iPhone purchased through Virgin Mobile.
Note: Authorised Apple Carriers push the APN settings through iTunes so there would be no requirement to manually enter this information.
There is no unlocking fees on any iPhone!
Email us with your your phone or service number and your 6-digit PIN and confirm your email address to request your unlock code.
We'll be in touch shortly with a reply based on your specific details.
Alternatively, contact our Customer Service team by phone on 1300 555 100 between 7am and 11pm EDT, 7 days a week.
Note: You can continue to use your Virgin Mobile SIM in an unlocked iPhone.