Apple iPhones sold outright or with a plan through Virgin Mobile are not locked, and can be used with another carrier SIM or whilst overseas.
If you find your iPhone is locked, follow the instructions below to unlock it.
Note: Authorised Apple Carriers push the APN settings through iTunes so there would be no requirement to manually enter this information.
Contact our Customer Service team on 1300 555 100 between 7am and 11pm EDT, 7 days a week. Please note, we can only assist with unlocking iPhone purchased through Virgin Mobile.