This info will help you enter the correct Access Point Name (APN) to allow you to access the internet, send MMS (picture messages) or use your device for tethering and personal hot spots.
Note: If you have a tablet or modem take a look at our Broadband APN settings
|APN Name||3G||4G||What's it used for?|
|YESINTERNET||Yes||Yes||To connect to the internet|
|MMS||Yes||Yes||To send and receive MMS|
|VirginInternet||Yes||No||Connect 3G-only services to the internet|
|VirginWAP||Yes||No||Restricts access to internet + enables WAP|
The charging increments and excess data charges differ depending on the internet APN used:
|YESINTERNET||12¢/MB deducted in 1MB units||5.2¢/ MB deducted in 1kb units|
|VirginInternet||$2.05/MB deducted in 1kb units||5.2¢/ MB deducted in 1kb units|
APN settings are automatically updated to YESINTERNET and MMS when syncing an iPhone with iTunes and MMS will work if MMS and Mobile Data have been enabled.
iPhone Personal Hotspots can be turned ON/OFF under Settings > Personal Hotspot
If you're a Prepaid iPhone user - ensure you have 4G enabled on your Prepaid service to enjoy iPhone Personal Hotspots. See: How to enable 4G
If Packet Data is turned on in Mobile Data/Networks then:
1. Select Settings
2. access point name
4. Internet APN
5. MMS APN (scroll down to view)
If settings are locked or cannot be changed on your Windows Phone please contact the manufacturer.
You will receive an SMS containing the configuration settings within 24 hours of placing your SIM into other 3G phones however you can also push these settings.