APN settings for Internet, MMS and tethering

By Nigel Views 489033 kudos 34

APN settings for Internet, MMS and tethering

by Community Manager on ‎19-10-2012 02:21 PM - edited on ‎15-07-2016 12:45 PM by Community Manager

This info will help you enter the correct settings to allow you to access the internet, send MMS or use your phone for tethering and personal hotspots. This is referred to as APN (Access Point Name) settings.

Note: If you have a tablet or modem take a look at our Broadband APN settings 


Differences between the APNs


Virgin Mobile customers can utilise either the YESINTERNET or VirginInternet APN's depending on the type of phone you have. The differences between the two are outlined below.

APN Name Device What's it used for?
 YESINTERNET 3G/4G To connect to the internet
 MMS 3G/4G To send and receive MMS
 VirginInternet 3G Connect 3G-only services to the internet
 VirginWAP 3G Restricts access to internet + enables WAP



How to update your settings from VirginInternet to Yesinternet


OK, so you want to change from VirginInternet to YESINTERNET?

  • Send a free text that says ‘4G’ to 226 using your Virgin Mobile 
  • We’ll send you a notification text, then 2 configuration texts 
  • Follow your phone’s instructions to save and install the 2 configuration texts 
  • Start using 4G (As long as you are in a 4G coverage area with a 4G device). Note it could take up to 24hrs for 4G to be enabled but is usually much quicker. You’ll then be on the YESINTERNET APN and extra data will be charged as follows: 

     Postpaid: 5.2c per megabyte, charged in 1 kilobyte units
     Prepaid:12c per megabyte, charged in 1 megabyte units

Note - it can take up to 24 hours to convert to 4G although on average your APN should convert in 1-2 minutes. Texts to 226 are free.


Generic APN Settings


  • Each APN is not case sensitive
  • Authentication Type and APN Type are not always essential
MMSC   http://mmsc.optus.com.au:8002/
MMS Proxy
MMS Port   8070
MMS Protocol (Android 2.1+) WAP 2.0 WAP 2.0
MCC 505 505
MNC 02 02
Auth Type PAP PAP
APN Type internet or default MMS


Settings VirginInternet VirginMMS
Name VirginInternet VirginMMS
APN VirginInternet VirginMMS
MMSC   http://mms.virginvibe.com.au:8002/
MMS Proxy
MMS Port   8070 or 9201
MMS Protocol (Android 2.1+)    
MCC 505 505
MNC 02 02
Auth Type Normal PAP
APN Type internet or default MMS

*  Google Nexus phones may need the MVNO type changed to IMSI for both MMS & Internet settings

The charging increments and extra data charges differ depending on the internet APN used:

APN Prepaid Postpaid
YESINTERNET 12¢/MB deducted in 1MB units 5.2¢/ MB deducted in 1kb units
VirginInternet $2.05/MB deducted in 1kb units 5.2¢/ MB deducted in 1kb units



How to enter APN Settings


For a step by step visual guide on entering the APN settings on your phone, check out our Device Guides page or follow the steps below.


APN settings are automatically updated to YESINTERNET and MMS when syncing an iPhone with iTunes and MMS will work if MMS and Mobile Data have been enabled.

iPhone Personal Hotspots can be turned ON/OFF under Settings > Personal Hotspot

If you're a Prepaid iPhone user - ensure you have 4G enabled on your Prepaid service to enjoy iPhone Personal Hotspots. See: How to enable 4G


As a first option to resolve any data issues, try restoring the settings to default. In the Access Point Names menu, click More or Settings then tap reset to defaults. Try the following if still no luck:

If Packet Data is turned on in Mobile Data/Networks then:

  1. Select Settings
  2. More Networks or More... or Wireless & Networks or Mobile Data or Mobile Networks
  3. Mobile Data or Mobile Networks
  4. Access Point Names
  5. Press Menu Button (Sony = bottom right, others = bottom left)
  6. Select New APN (or Reset to default if the phone came from Virgin Mobile)

Windows Phone

1. Select Settings 
2. Access Point Name
3. Add 
4. Internet APN 
5. MMS APN (scroll down to view)

If settings are locked or cannot be changed on your Windows Phone please contact the manufacturer.