Virgin Mobile Broadband allows you to keep your devices connected no matter where you are, using the Optus 4G plus network. You can choose to use your Virgin Mobile Broadband SIM in a modem, or put your SIM in your tablet. We have month to month plans, 12 month SIM plans or 12 month plans that come with a modem. Virgin Mobile Broadband plans are setup for lots of great value with FairData™ meaning you can gift it, roll it and stream it without worry. Using either a WiFi modem, or a data SIM in your tablet, you can always be entertained without needing to worry about your device data limit.
How do I keep track of my usage?
We offer a variety of data plans to suit your needs and budget with all of this being displayed in one place in My Account so you can make the most of your FairData™.
What happens if I use up my monthly quota?
If you think you’re going to need more data consistently, it’s easy to change your plan in My Account to one that has more data or add a Data Pack.
Best of all, because this is FairData™, any unused data, will roll over to the next month as well. So you don’t lose what you don’t use.
Will I get data usage alerts for my mobile broadband service?
Of course! You’ll get usage alerts when you have used 50%, 85% and 100% of your data allowance. You will receive these as an SMS to you Mobile nominated number. You can keep track of where you are up to in the month through My Account, either online or in the app.
What do I need to get Mobile broadband working?
A mobile broadband modem
A tablet or iPad with a SIM slot
Can I use my own mobile broadband modem?
You can, but we cannot guarantee that it will work. Virgin Mobile Broadband runs on the Optus 4G plus network and only the approved Huawei and ZTE modems have been tested for use on this network. Any 4G capable tablets with a SIM card slot will work though.
What are the factors that will affect speed and quality of my mobile connection?
Distance from the nearest phone tower.
Number of people using the mobile network in the area.
The type of building you’re in and the position of the modem.
The number of devices connected to your mobile broadband modem.
Ideal range for the Virgin Mobile Broadband modem is around 10m, it has a battery life of around 8 hours when being used and can support up to 10 devices at once.