We here at Virgin Mobile Australia know that one payment won't work for everyone, so we have a large variety of payment methods to suit everyone's needs. Our payment methods aredirect debit,credit card,BPayand cash.
To avoid late payment fees we recommend setting up direct debit on your account which will pay your bill on the due date each month from a nominated bank account or credit card.
Our stress free, time saving "set and forget" payment method. Before setting up direct debit:
You'll need tomanually pay any current balances before Direct Debit takes over
Direct Debit may take up to 48 hours to become active
A $1 pre-authorisation will appear temporarily if using a credit or debit card
Credit and debit cards incur a 0.385% payment surcharge
Make payments any-where any-time with the My Account App; our App will even let you know when it's time to pay with a reminder notification. Our App can even view your current usage, manage your data usage and monitor your Rollover (on select plans.)
1. Log in to the My Account App
2. If your bill is due, tap on "Your next bill has arrived" banner to view the balance
3. Enter your credit card details and submit your payment
4. Your receipt will appear once the payment has processed
Pay your Virgin Mobile bills hassle-free from the security of your own bank. BPAY payments made Mon - Fri between 8am - 9pm will appear on your Virgin Mobile account within 4 hours. Payments made outside of these times can take up to 72 hours to appear.