Currently, phone insurance can only be purchased online when completing an order or in one of our retail stores.
Increase to Insurance Premiums
From 3 November 2017, the price of insurance premiums will increase to $13 when added to a new phone contract.
For existing customers who already have insurance, insurance premiums will increase from $9.95 to $13 from 3 December 2017. Existing customers will receive an SMS with a link to your updated PDS and other relevant information soon.
For further information, the updated PDS and can be found here.
Why is the cost of insurance increasing?
With the price of smartphones on the rise we need to increase the cost of our insurance so we can continue to offer all the great benefits of your current policy.
Are there any other changes to the policy?
You can check out details such as the Notice of Policy Changes as well as the updated PDS here.
I’m not happy with the price increase.
As insurance is a month to month agreement contract, if you’re not happy with the change, you can cancel your insurance contract at any time. Get in touch with us and we can remove it for you.