This article covers some basic troubleshooting steps if you’re having difficulty making calls, sending or receiving text or using your data.
If you’re unable to make a call, send or receive text or access your data it may be a simple fix. Follow these instructions:
Check out our Device Guides for step by step instructions for your phone.
If these simple troubleshooting steps don’t resolve the issue you’re experiencing, you may need to contact us for further investigation.