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</div> <div class="lia-page-header"> <h1 class="PageTitle lia-component-common-widget-page-title"><a class="lia-link-navigation" href="https://community.virginmobile.com.au/t5/Support-Articles/tkb-p/General%40tkb">Support Articles</a></h1> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-left lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-view-wrapper lia-js-data-messageUid-66535 lia-component-article" data-lia-message-uid="66535" class="lia-message-view-wrapper lia-js-data-messageUid-66535" id="messageview2"> <a name="U66535"> </a> <a name="M137"> </a> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> <div class="MessageView lia-message-view-tkb-message lia-message-view-display lia-row-standard-unread lia-thread-topic"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-message lia-quilt-layout-tkb-message"> <div class="lia-quilt-row"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-tkb-message-main lia-quilt-layout-one-column lia-component-quilt-tkb-message-main" class="lia-quilt lia-quilt-tkb-message-main lia-quilt-layout-one-column"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-subject-wrapper lia-component-subject" class="lia-message-subject-wrapper"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_4" href="/t5/Support-Articles/Store-Closures-in-Queensland/ta-p/66535"> Store Closures in Queensland </a> </span> </h2> <span class="lia-img-message-has-url lia-fa-message lia-fa-has lia-fa-url lia-fa" title="Contains a hyperlink" alt="Message contains a hyperlink" aria-label="Contains a hyperlink" id="display_2"></span> </div> </div> </div> <div class="lia-component-custom-message-metrics"> <ul> <li class="user"><img src="https://virginmobileaus.i.lithium.com/t5/image/serverpage/avatar-name/100x100-Avatars_Virgin/avatar-theme/candy/avatar-collection/Administrator__Private/avatar-display-size/message/version/2?xdesc=1.0" alt="Grant"><a href="https://community.virginmobile.com.au/t5/user/viewprofilepage/user-id/35689">Grant</a></li> <li class="date-time" title="2017-04-20T02:12:17+00:00"><i class="icon-clock"></i><time class="timeago" dateTime="2017-04-20T02:12:17+00:00"></time></li> <li title="views" class="views"><i class="eye-icon"></i> 899</li> <li title="kudos" class="kudos"><i class="kudo-tabbable-icon"></i> 0</li> </ul> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div id="bodydisplay" class="lia-message-body"> <div class="lia-message-body-content"> <DIV class="lia-message-template-content-zone"> <P>As part of a readjustment of our retail locations, our Australia Fair and Indooroopilly stores will be closing. The Australia Fair store will close on Monday 1 May 2017 and Indooroopilly will close on Thursday 4 May 2017. <SPAN>We want you to know we’ll do everything we can to help you out before and after these retail changes.</SPAN></P> <P> </P> <H2 id="toc-hId--1328544585"><STRONG>No change to your service</STRONG></H2> <P> </P> <P>Absolutely nothing about your contract, plan or service is changing. You'll still enjoy all of the same benefits that you currently do as a Virgin Mobile customer.</P> <P> </P> <H2 id="toc-hId--441040904"><STRONG>Ways to pay your bill</STRONG></H2> <P> </P> <P>We’ve still got you covered with lots of easy ways to pay your bill:</P> <UL> <LI>Set up <A href="/t5/Support-Articles/How-to-setup-or-update-your-Direct-Debit/ta-p/5550" target="_blank">Direct Debit</A></LI> <LI>Download the My Account app for <A href="https://itunes.apple.com/au/app/virgin-mobile-australia-my/id1164294167?ls=1&mt=8" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">iPhone/iPad</A> and <A href="https://play.google.com/store/apps/details?id=com.virgin.virginusagemeter" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">Android</A></LI> <LI>Log in to <A href="http://www.virginmobile.com.au/myaccount" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">My Account</A> online</LI> <LI>Visit our <A href="https://www.virginmobile.com.au/myaccount/paybill" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">Pay A Bill</A> page</LI> </UL> <P> </P> <P>Feel free to pop in any time before these stores close and we’ll give you 1-on-1 training on other ways to pay your bill and how to make the most of your service. Please note: we won't be able to process payments in-store from 29 April 2017 for Australia Fair and 1 May 2017 for Indooroopilly. </P> <P>You can also pop into your new nearest <A href="https://www.virginmobile.com.au/find-a-store" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">Virgin Mobile store</A> and speak to our friendly staff.</P> <P>If you have any questions about this or any other issue, please <A href="https://www.virginmobile.com.au/contact-virgin-mobile/#get-in-touch" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">get in touch</A> and we'll be happy to help you out.</P> <P> </P> <P>Cheers,<BR />The Virgin Mobile Team</P> <P> </P> <P> </P> <P> </P> </DIV> <div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer lia-mark-empty"> </div> </div> </div> <div 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