As part of a readjustment of our retail locations, our Australia Fair and Indooroopilly stores will be closing. The Australia Fair store will close on Monday 1 May 2017 and Indooroopilly will close on Thursday 4 May 2017. We want you to know we’ll do everything we can to help you out before and after these retail changes.
Absolutely nothing about your contract, plan or service is changing. You'll still enjoy all of the same benefits that you currently do as a Virgin Mobile customer.
We’ve still got you covered with lots of easy ways to pay your bill:
Feel free to pop in any time before these stores close and we’ll give you 1-on-1 training on other ways to pay your bill and how to make the most of your service. Please note: we won't be able to process payments in-store from 29 April 2017 for Australia Fair and 1 May 2017 for Indooroopilly.
You can also pop into your new nearest Virgin Mobile store and speak to our friendly staff.
If you have any questions about this or any other issue, please get in touch and we'll be happy to help you out.
The Virgin Mobile Team