As part of a readjustment of our retail locations, we'll be closing our Bayside store on 15 May 2017 and will be closing the Glen Waverley and Werribee stores on 17 May 2017. We want you to know we’ll do everything we can to help you out before and after these retail changes.
No change to your service
Absolutely nothing about your contract, plan or service is changing. You'll still enjoy all of the same benefits that you currently do as a Virgin Mobile customer.
Ways to pay your bill
We’ve still got you covered with lots of easy ways to pay your bill:
Feel free to pop in any time before these stores close and we’ll give you 1-on-1 training on other ways to pay your bill and how to make the most of your service. Please note: we won't be able to process payments in-store from 12 May 2017 for Bayside and 14 May 2017 for the Glen Waverley and Werribee stores.