Our Warringah Mall store and Castle Hill kiosk will be closing on Sunday 19 March 2017, as part of a readjustment of our retail locations. We want you to know we’ll do everything we can to help you out before and after these retail changes.
No change to your service
Absolutely nothing about your contract, plan or service is changing. You'll still enjoy all of the same benefits that you currently do as a Virgin Mobile customer.
Ways to pay your bill
We’ve still got you covered with lots of easy ways to pay your bill:
Feel free to pop in any time before the kiosk closes and we’ll give you 1-on-1 training on other ways to pay your bill and how to make the most of your service. Please note: from Sunday 19 March 2017 onwards we won’t be able to process payments in-store.