This info will help you enter the correct settings to allow you to access the internet, send MMS or use your phone for tethering and personal hotspots. This is referred to as APN (Access Point Name) settings.
Note: If you have a tablet or modem take a look at our Broadband APN settings
Virgin Mobile customers can utilise either the YESINTERNET or VirginInternet APN's depending on the type of phone you have. The differences between the two are outlined below.
APN Name | Device | What's it used for? |
---|---|---|
YESINTERNET | 3G/4G | To connect to the internet |
MMS | 3G/4G | To send and receive MMS |
VirginInternet | 3G | Connect 3G-only services to the internet |
VirginWAP | 3G | Restricts access to internet + enables WAP |
OK, so you want to change from VirginInternet to YESINTERNET?
Postpaid: $10 per Gigabyte, charged in 1 kilobyte units
Prepaid:12c per megabyte, charged in 1 megabyte units
Settings | YESINTERNET | MMS |
Name | YESINTERNET | MMS |
APN | YESINTERNET | MMS |
Proxy | - | - |
Port | - | - |
Username | - | - |
Password | - | - |
Server | - | - |
MMSC | - | http://mmsc.optus.com.au:8002/ |
MMS Proxy | - | 61.88.190.10 |
MMS Port | - | 8070 |
MMS Protocol (Android 2.1+) | WAP 2.0 | WAP 2.0 |
MCC | 505 | 505 |
MNC | 02 | 02 |
Auth Type | PAP | PAP |
APN Type | internet or default | MMS |
Settings | VirginInternet | VirginMMS |
Name | VirginInternet | VirginMMS |
APN | VirginInternet | VirginMMS |
Proxy | - | - |
Port | - | - |
Username | - | - |
Password | - | - |
Server | - | - |
MMSC | - | http://mms.virginvibe.com.au:8002/ |
MMS Proxy | - | 202.139.83.152 |
MMS Port | - | 8070 or 9201 |
MMS Protocol (Android 2.1+) | - | - |
MCC | 505 | 505 |
MNC | 02 | 02 |
Auth Type | Normal | PAP |
APN Type | internet or default | MMS |
* Google Nexus phones may need the MVNO type changed to IMSI for both MMS & Internet settings
The charging increments and extra data charges differ depending on the internet APN used:
APN | Prepaid | Postpaid |
---|---|---|
YESINTERNET | 12¢/MB deducted in 1MB units | $10/ GB deducted in 1kb units |
VirginInternet | $2.05/MB deducted in 1kb units | $10/ GB deducted in 1kb units |
For a step by step visual guide on entering the APN settings on your phone, check out our Device Guides page or follow the steps below.
iPhone
APN settings are automatically updated to YESINTERNET and MMS when syncing an iPhone with iTunes and MMS will work if MMS and Mobile Data have been enabled.
iPhone Personal Hotspots can be turned ON/OFF under Settings > Personal Hotspot
If you're a Prepaid iPhone user - ensure you have 4G enabled on your Prepaid service to enjoy iPhone Personal Hotspots.
Android
As a first option to resolve any data issues, try restoring the settings to default. In the Access Point Names menu, click More or Settings then tap reset to defaults. Try the following if still no luck:
If Packet Data is turned on in Mobile Data/Networks then:
1. Select Settings
2. More Networks or More... or Wireless & Networks or Mobile Data or Mobile Networks
3. Mobile Data or Mobile Networks
4. Access Point Names
5. Press Menu Button (Sony = bottom right, others = bottom left)
6. Select New APN (or Reset to default if the phone came from Virgin Mobile)
Windows Phone
1. Select Settings
2. Access Point Name
3. Add
4. Internet APN
5. MMS APN (scroll down to view)
If settings are locked or cannot be changed on your Windows Phone please contact the manufacturer.