As a mum I'd like to see a mobile phone app that contains a large database of meal ideas.
When you're stuck for a dinner idea you type in how many will be home for dinner and it will cross reference everyone's likes and dislikes, identify when the meal was last served and take into account what's on special and what's in season.
The ability to interact with my home so I can turn on the heater or air-con as I leave work, and then open the garage and switch on the lights as I drive into my driveway. And a GPS sensor that recognises when I leave the house and turns off all stand-by switches, and as I return switches them on again, saving me electricity, yet allowing for convenience when I am home.
The ability to set notifications on usage, so you get an SMS when you've reached the indicated percentage of your calls/text and data. e.g at 50% and 80%. I've used a 3rd party application on my iphone and find it unreliable, so having a notification direct from the provider would better.
Personally I don't know why virgin doesn't have this option already. On one side you have your sales and marketing team focused on making deals appealing, but on the other side your not helping your customers manage their usage... well I guess you did show us a devil looking 'robin da hood' in your campaigns, so it makes sense... just saying.
I think a great phone innovation would be to cover the backing in solar panels so you would never run out of charge. This means all you have to do is hold your phone out everytime you have contact with light and there will be no need at all for chargers. Other than this I think a high gHZ will do wonders and a flexible 1080p display will make the phone out of this world.
Occasionally (eg. if I leave my phone at home by mistake or am at work and don't want to be seen texting) l want to be able to fire off a SMS to my family members to let them know I can't use my phone. Why not add a facility on the Virgin Mobile site for me to send SMS's using my sign-in account?
Phones are growing so large these days - that's great if you have a handbag, but for us dudes with only pockets I'd suggest a flexible and malleable phone! That way, you can compress it down to a nice small 4 inches to fit in your pocket, but when you want to watch a video on the fly, just apply firm pressure on the screen for it to stretch out that extra inch for a great view.
But that's not all. Being flexible and malleable, the man's phone would resist drops. It should also be sweat proof, water proof and beer proof (UDLs, or any other pre-mixer should cause irreparable damage).
Then you need some good hardware: throw in a good camera (again, cos we dont have a handbag to carry another one), GPS, compass, and an infra-red port, so you can use your phone as a TV remote.
Finally, you need man apps - a calendar, that reminds you not just the day of the your loved one's birthday, but tells you to go shopping a week in advance (outside of footy times, of course). It also needs direct links to 9gag, and a password protected LOLcats app so that no-one else knows your secret, dirty addiction.
Cmon, let's make the man phone happen!
Dash board is a good addition, but Dash board usually means you can see all the important things in a single page in the I.T. and Busines world, so it's not good that we can only see one phone number at a time, and to top off it off, we can't select another number on our account but have to log off and log back in to see the details of the different numbers on the same account!!!
To whom it may concern,
I feel it would be beneficial to customers if they can see a breakdown of their usage on their mobile phones to be able to estimate what is costing them the most money on their bills while reviewing it online.
Further details of how close they are to their limit (like a picture of a bar and how many % they are in their usage) would be helpful as well. Especially with the rollover of credit, it would make it easier to understand how much credit is entitled to them.
And this would apply to both the internet usage and phone usage.
Please provide option of bank transfer to pay bills. Direct debit is awkward. Credit card payment attracts a fee.
Bank transfer is simple - all we require is bank number and what you require to label the payment ie service number.
With smart phones these days having the capacity of computers, and the price point of easy access to most teenagers. The one thing I would like to see as far as innovation goes, is not a bigger camera's or faster CPU's or bigger and flexible screens.
What I would like is an option to have a Child Aware micro chip hard wired into the phone with a panic button on the phone. The button would need to be recessed to stop accidental deployment and held for 3 sec before activation.
Essentially once activated the hard wire chip automatically activates the GPS on the phone and sends silent sms to 4 or more nominated persons. These are time dated and gps co ordinates hard coded. Also have the button sense the length of depression so a short press (3 sec) sends the information silently to not alert the assailant, if however the button is depressed for longer (6 sec or more) the phone will emit a high pitch panic alarm, loud enough to alert passerby's that the person who has activated this feature is in danger.
It may save a child's life.
YES FOLKS, ITS A LANDMARK DAY - THE MOST EXTRAVAGENT PRICE RISE IN THE HISTORY OF THE MOBILE PHONE OCCURRED TODAY ON THE VIRGIN NETWORK. THE "FAIR GO" NETWORK BECOMES THE "FAIR GAME" NETWORK.YOU, THE CUSTOMER, ARE FAIR GAME TO THE FAIR GO NETWORK. IF THIS IS THE FAIR GO PROVIDER, I'M GOING TO LIVE IN NORTH KOREA, BECAUSE EVEN UNDER THE MOST OUTRAGEOUS DICTATORSHIP THEY WOULDN'T HAVE THE COURAGE TO TRY AND CONVINCE PEOPLE THAT A 1000% PRINCE INCREASE IS A FAIR GO.
We have taken up a new contract with Virgin Mobile, the call costs are really really ridiculous. To call Fiji is $6 per minute. This is way too much and even sending text messages locally is costing me more than $3.00 per text. We have been with Virgin for long time and trusted to have cheaper rates. This is really ripping the customers off with the new rates. I will never ever come back to Virgin again and will advise my families and friends never to take deals with Virgin. What a rip off this company is doing. Deceiving customers. Even to call locally is so so expensive.
every month i auto top up by "day of month".
But, this "day" changes every month
Its not even available for days 29, 30 and 31 (pain).
So every month I need to worry about the top up.
Can you just make it AUTO TOP_UP.
so, on the day before expiring it just tops up without me evn worrying.
The option to add data month by month is great, but only applies from the date that data is added which means you're still liable for the amount you exceeded before realising you're over. So if you go over without realising it yet, you're stung the excess charges.
The option to add data should mean that if you add (e.g.) 250MB, that 250MB is the amount you get on top of your plan amount for the entire month -- i.e. it should apply to the total data used for the month, not just from that point on.
Greed has reached new heights.
How could one justify increasing international mobile calling fee increase from 2.60/min to 25/min...a SHOCKING 90% increase in calling rates to Group 4 countries.
Is this fair? Is this justifiable? You decide.
I have learned it the hard way. Nearly 600 dollar for calling a group 4 country without realising the change in price. The unfair unjust fee increase. Please read and make up your own mind if you want to be with Virgin. My advise: LOOK ELSEWHERE
Sharing videos and pictures on phones has always been a tradition. However, it gets very annoying when an whole group of friends crowd around your phone and take away your breathing space.
In the future, I want to see phones with inbuilt projectors. Just face the phone projector onto any surface and it will project whatever is on the phone on it.